Make getting started easier.
Gather a visit request and new-patient details during an inbound phone call, one question at a time.
Patient intake
THE AI PHONE ASSISTANT FOR YOUR PRACTICE
A better first hello.
A calmer
front desk.
Give patient calls the attention they deserve.
TalkIntake handles scheduling, intake, and follow-ups over the phone—so your team has more room for people.
Patients call and speak naturally. TalkIntake handles the conversation.
LESS PHONE TAG. MORE CONNECTION.
A phone call. A clear next step.Inbound call · Scheduling
SAMPLE CALLPHONE CALL TRANSCRIPTILLUSTRATIVE EXCERPT
From a call to a clear next step.
Patient details. Visit request. A thoughtful handoff.
Fictional phone-call transcript. No live call or patient data.
ONE PHONE CALL. LESS BUSYWORK.
Patient intake + Scheduling + Reminders + Staff handoffs
A LITTLE RELIEF FOR THE FRONT LINE
Your front desk has
enough on its plate.
The phone rings. A patient checks in. Another needs to reschedule. Your team is doing their best to be in three places at once.
TalkIntake is being built to take on routine phone workflows, gather the right details, and keep staff in the loop. A helpful first point of contact, with your people at the center.
See where it fitsTHE EVERYDAY, TAKEN CARE OF
Made for the calls
your practice knows by heart.
Start with the routine.
Keep the personal touch.
Less back-and-forth.
Book, reschedule, or cancel an appointment during the patient’s phone call, without another round of phone tag.
Scheduling & changes
Keep the next step clear.
Make outbound reminder and check-in calls. Take a message or transfer the call when a patient needs your team.
Reminders & handoffs
Workflow previews reflect the current prototype. EHR connectivity and production availability are discussed during onboarding.
A CONVERSATION WITH CONTEXT
A patient calls ↘
TalkIntake listens
Routine requestA clear next step
Needs a personA staff handoff
YOUR PRACTICE. YOUR WORKFLOW. YOUR TEAM.
SUPPORT FOR YOUR TEAM
Helpful by design.
Human when it matters.
Good patient communication is about knowing when to listen, what to ask, and when to bring in a person.
- 01
A conversation, not a phone tree.
Short turns, natural follow-up questions, and space for patients to speak.
- 02
Identity before details.
The prototype checks patient identity before discussing appointment or health information.
- 03
A clear path to your staff.
Messages and transfer workflows keep requests that need a person connected to your team.
Who is TalkIntake for?
Medical practices exploring an AI phone assistant for inbound patient calls, appointment scheduling, intake, and outbound reminders. We start by understanding your front-desk workflow and where your staff needs support.
How do patients use TalkIntake?
Everything happens in a phone call. Patients speak with TalkIntake to schedule appointments and complete intake; TalkIntake also makes outbound reminder and follow-up calls. Patients do not need to use a chatbot or online scheduler. The sample above is a written transcript of an illustrative phone conversation.
Can I try it with my practice?
TalkIntake is in development. Reach out to discuss a demonstration and whether an early pilot fits your practice. Initial demonstrations use fictional patient information.
Does it connect to our EHR?
The current prototype uses a demonstration backend. Athenahealth sandbox integration is planned; a live production integration is not yet available. We’ll discuss your EHR, permissions, and required workflows before agreeing to any pilot.
How are privacy and security handled?
The prototype supports running speech and language models locally. Production use requires a deployment-specific privacy and security review, appropriate agreements with vendors handling patient information, and validated access controls. We are not claiming HIPAA certification or production readiness.
What happens when a patient needs a person?
The prototype includes staff messaging and call-transfer workflows. Routing rules, destinations, and escalation behavior need to be configured and tested for each practice. TalkIntake does not replace clinical judgment or emergency services.
LET’S MAKE ROOM FOR BETTER CONVERSATIONS
Your next chapter
starts with hello.
Tell us a little about your practice.
We’ll talk through what a better front desk could look like.